Terms & Conditions

Welcome to E Shoppy. By accessing and using this website, you agree to be bound by the following Terms & Conditions in accordance with applicable Indian laws.

1. General

E Shoppy operates as a reselling platform, sourcing products from third-party suppliers. We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of any updates.

2. Products & Orders

All products listed are subject to availability and may be sourced from external vendors. E Shoppy does not manufacture the products and therefore is not responsible for minor variations in product appearance, packaging, or specifications. We reserve the right to cancel or refuse any order at our discretion.

3. Pricing & Payments

All prices are listed in INR (₹) and are inclusive/exclusive of applicable taxes as mentioned. Payments must be made through the authorized payment methods available on the website. E Shoppy reserves the right to change pricing at any time.

4. Delivery

Delivery timelines vary depending on the customer’s location, supplier processing time, and courier services. Estimated delivery times are indicative and not guaranteed. Delays may occur due to external factors beyond our control.

5. Refunds & Returns

Refunds and returns are subject to approval and depend on the product type, condition, and delivery location. Customers must raise a request within the specified time mentioned on the website. E Shoppy reserves the right to accept or reject refund requests in accordance with applicable policies.

6. Limitation of Liability

As a reseller, E Shoppy shall not be held liable for any indirect, incidental, or consequential damages arising from the use of products purchased through the website.

7. User Responsibilities

Users agree to provide accurate, current, and complete information while placing orders. Any fraudulent or misleading activity may result in cancellation of orders and restriction of access.

8. Contact Information

For any queries, concerns, or support, users may contact us through the email address provided on the website

Return & Refund Policy

7-Day Return Policy

Customers may request a return within 7 days of delivery, only for eligible products.

Eligibility for Return

To qualify for a return:

• The product must be unused and in original condition
• The product must be free from any damage
• The product must be returned with original packaging, tags, and accessories

Non-Returnable Products

Return and refund are not applicable on all products. Certain items may not be eligible for return or refund. Customers are advised to review product details before placing an order.

Rejection of Returns

Returns will not be accepted if:

• The product has been used
• The product is damaged after delivery
• Original packaging or accessories are missing

Fraud & Misuse

If a returned product is found to be different from the original item shipped, E Shoppy reserves the right to reject the return request. Such actions may be considered fraudulent and may lead to legal consequences under applicable laws.

Refund Process

Once the returned product is received and inspected, and confirmed to be genuine and eligible, the refund process will be initiated immediately.

We value our customers and sincerely apologize for any inconvenience caused during the process.

Additional Note

Return, refund, and pickup availability may vary depending on the delivery location.